9780471668114

Getting Started in Six Sigma

Paperback / softback by Michael C. Thomsett

The basics behind the Six Sigma quality control technique

Six Sigma is designed to achieve excellence in customer service and measure deviation from the ideal. It provides a process for placing value on the intangible nature of quality control. The underlying theories of Six Sigma are highly technical and complex. This book is a basic guide to those who are new to the concept, and though this is a complex subject, the concepts involved are not too complex for readers to grasp. Getting Started in Six Sigma demonstrates how an employee or supervisor can implement Six Sigma successfully without having to become technically familiar with process-oriented models or statistical modeling.

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PRODUCT DETAILS

Format: Paperback / softback, 224 pages Language: English
Dimension: 158 x 15 x 235mm ISBN10: 0471668117
Weight: 286g ISBN13: 9780471668114
Publication Date: 29 Oct 2004 Publisher: Wiley

ABOUT AUTHOR

MICHAEL C. THOMSETT is a financial writer who has written more than sixty books on investing, real estate, business, and management topics. He is the author of several Wiley books including the successful Getting Started in Options, now in its sixth edition. Thomsett has written extensively on quality control and quality assurance topics, and has had over 500 articles published in business, trade, and professional journals. Prior to his writing career, Thomsett was a professional accountant and systems consultant.

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