This newly updated edition is a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. Multidimensional case studies, taking a practical approach, challenge readers to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments.
- Regular price
- Sale price
- Regular price
- Unit price
|Format:||Paperback / softback, 512 pages||Language:||English|
|Dimension:||188 x 23 x 231mm||ISBN10:||0470177144|
|Weight:||771g||ISBN13:||9780470177143||Publication Date:||16 Dec 2009||Publisher:||Wiley|
Michael J. O'Fallon, PhD, teaches in the Hospitality and Tourism Management Department in the College of Business at James Madison University.
Denney G. Rutherford, PhD, is the Endowed Chair Emeritus in the School of Hospitality Business Management at Washington State University.
- 1. Brand New
- 2. To be eligible for a return or refund, you must make a request within 3 days of your order’s arrival as well as your order being in an unused condition.
Your order should be with you in 1-3 business days. At ByblyoShop, we are delighted to be able to offer FREE delivery on all orders
All prices shown on the ByblyoShop website are in Singaporean dollars. The prices shown are inclusive of GST.
The best way to contact us is by filling in the online contact form within the Contact Us section.
The form is designed to help you specify the query that you have and then direct it to a member of our customer support team that
is best suited to deal with it. We work hard to deal with your queries within 24 hours.
We also welcome to receiving any suggestions or feedback as to how we can improve. All emails are read by a member of a customer support team. Please send your emails to firstname.lastname@example.org
At this current moment, we only deliver within Singapore. However, we hope to expand this to the whole Asia region very soon.