The revised edition of this facilitation classic offers a wealth of targeted techniques for facilitators who seek effective, consistent, and repeatable results. Based on Michael Wilkinson's proven SMART (Structured Meeting And Relating Techniques) approach, The Secrets of Facilitation can help to achieve stellar results when managing, presenting, teaching, planning, and selling, as well as other professional and personal situations.
This expanded edition includes new chapters on facilitating virtual meetings, cross-cultural teams, and large groups and conferences. It also provides a series of strategies for engaging teams, additional information about making meetings more productive, and further guidance on preventing dysfunctional behavior. In addition, the book contains a wealth of fresh case studies and an ancillary website with must-have tools and techniques for both the beginner and the seasoned facilitator.
Praise for the First Edition of The Secrets of Facilitation
"One of the single most powerful processes is the ability to successfully lead a group to an impactful, actionable outcome. In The Secrets of Facilitation, beginning and experienced facilitators alike will find tools to take their results to the next level."
Jim Canfield, chief learning officer, TEC International
"This book shares 'The Secrets' that have been the basis of my facilitation practice for over a decade."
Kerri McBride, past chair, International Association of Facilitators
"In my career, I've seen many, many facilitators. Michael Wilkinson is the best. 'The Secrets' explain why."
Len Roberts, CEO, RadioShack
"We have trained over 100 leaders and business analysts in 'The Secrets.' Great facilitation works."
Peter Scott, executive general manager, MLCNational Australia Bank
"At last there is a practical, hands-on guide for anyone who works with groups or teams. This book delivers!"
Ann Herrmann-Nehdi, CEO, Herrmann International, Herrmann Brain Dominance Indicator
- Regular price
- Sale price
- Regular price
- Unit price
|Format:||Paperback / softback, 496 pages||Language:||English|
|Dimension:||213 x 25 x 269mm||ISBN10:||1118206134|
|Weight:||1043g||ISBN13:||9781118206133||Publication Date:||21 Sep 2012||Publisher:||Wiley|
Michael Wilkinson is founder and managing director for Leadership StrategiesThe Facilitation Company, which specializes in facilitation training and in providing facilitators to lead executive retreats and task forces. He was named Facilitator of the Year by the Southeast Association of Facilitators in 2003 and is author of four books.
- 1. Brand New
- 2. To be eligible for a return or refund, you must make a request within 3 days of your order’s arrival as well as your order being in an unused condition.
Your order should be with you in 1-3 business days. At ByblyoShop, we are delighted to be able to offer FREE delivery on all orders
All prices shown on the ByblyoShop website are in Singaporean dollars. The prices shown are inclusive of GST.
The best way to contact us is by filling in the online contact form within the Contact Us section.
The form is designed to help you specify the query that you have and then direct it to a member of our customer support team that
is best suited to deal with it. We work hard to deal with your queries within 24 hours.
We also welcome to receiving any suggestions or feedback as to how we can improve. All emails are read by a member of a customer support team. Please send your emails to firstname.lastname@example.org
At this current moment, we only deliver within Singapore. However, we hope to expand this to the whole Asia region very soon.